Why On-The-Job Training Has Become More Difficult
Many teams still feel challenged by the shortages of the last several years. Finding and retaining staff has become a topic of many presentations over the last few conference rounds. I experienced first-hand, the constant training of new team members while seeing existing team members become exhausted from the increased expectations of mentoring. From this…
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A Case for Adding Customer Service Training to Your List of ASC Staff Resources
Everyone who frequents Chick-fil-A can tell a noticeable difference in how they are treated when compared to other fast-food establishments. Disney has an Institute dedicated to teaching their employees how to treat customers. Is it time for ASCs to follow suit? With the impending regulation to begin OAS CAHPS in 2025, our patient satisfaction…
Read More Fostering a Proactive, Healthy Environment
The 3 Tenets that Serve as the Foundation for a Healthy Work Environment First- what is the difference between the terms Proactive and Reactive environments? I can’t say it enough that staff need to feel empowered to flourish. Providing a proactive environment is paramount. But what does that mean? That means that when something goes…
Read More Why Is it Recommended to Utilize a Consultant When Opening a Surgical Center or Suite?
…And Why is Having a Management Company Advantageous for the First Year of Service? Opening a surgery center is a complex process. If you’re planning to open an Ambulatory Surgery Center (ASC) or adding a surgical suite to an existing practice, chances are you’ve never done so before. This is where Custom Surgical Partners can…
Read More How Can We Help Keep You in Compliance?
Ambulatory Surgery Centers (ASC) and Surgical Suites (SS) need to remain up to date with regulations and standards. Remaining in constant compliance is not only vital for ensuring safe patient care, but also to vital for ensuring you remain licensed and accredited. As health care regulations and oversight call for more reporting and transparency, ASCs…
Read More What Goes Into Developing an Office-Based Suite?
Are you considering opening up a surgical suite at your current office? Offering on-site surgical procedures in your office can be a great idea. Not only can it increase your revenue, but it also gives your patients more convenient treatment options. If you believe you have available space in your practice, let us review to…
Read More Developing an ASC From Start to Finish
If you’re planning on developing an ambulatory surgical center, there’s a specific road ahead busy with planning, strategies and regulation. Opening any kind of business can be risky and ambulatory surgery is no exception. Surgery enters have more rules and regulations than other kinds of businesses. But you don’t have to do it alone! Custom…
Read More What Goes Into An Administrative Review During A Complete Inspection?
Custom Surgical's Corner,Uncategorized
One of the most important parts of maintaining a surgery center is accreditation. Part of the accreditation process means having inspections. Inspections can be a stressful time, but there’s no need to try and guess how to prepare! At Custom Surgical Partners, we help you with everything you’ll need for accreditation. We can even provide…
Read More Office Based Surgery Suites
Custom Surgical (CSC) has experience developing office based suites (OBS) in various specialties. Today, I want to talk about Ophthalmology. Ophthalmology cases lend themselves well for incorporation into an OBS. Often times, we can do so with minimal impact to the practice. Most OBS are implemented on the premise the patients will be self-pay only….
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